Accessibility Statement
Ilford Movers Accessibility Statement
Ilford Movers is committed to providing a website and moving service experience that is accessible to as many people as possible in the Ilford area. We aim to ensure that customers with different abilities, including those using assistive technologies, can research and arrange Ilford moving services with confidence and independence.
Our Accessibility Commitment
We are working to align our website and digital content with the Web Content Accessibility Guidelines WCAG 2.1, Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
By striving for WCAG 2.1 AA compliance, Ilford Movers intends to offer an inclusive and user-friendly online experience for all customers planning house moves, office moves, or local relocations in and around Ilford.
Screen Reader Support
Our website is designed to work with commonly used screen readers so that customers who are blind or have low vision can access information about our Ilford moving services. We aim to use clear headings, logical page structures, and informative text alternatives for meaningful images to help screen reader users understand the content and navigate efficiently.
Whenever possible, we avoid images of text and rely on real text that can be read, resized, and interpreted by assistive technologies. We continually review our content so that service descriptions, area coverage information, and price guidance are accessible to customers who rely on screen readers.
Keyboard Navigation
The Ilford Movers website is being developed to ensure that most interactive elements can be accessed and used with a keyboard alone. This supports people who cannot use a mouse or a touch screen and prefer or depend on keyboard navigation.
We work to maintain logical tab order, visible focus indicators, and clear navigation paths so users can move through menus, forms, and content areas without needing a pointing device. Forms used to request Ilford moving quotes are designed to be accessible via keyboard input.
Readable and Flexible Content
We aim to present information about our Ilford moving services in a clear, simple format. Content is written using straightforward language wherever possible, with headings and paragraphs organised to support easier reading and comprehension.
We support the use of browser zoom and operating system settings so visitors can adjust font sizes, colours, and contrast according to their needs. Our intention is that customers can review details about home moves, packing services, and local Ilford coverage without barriers caused by text presentation.
Ongoing Improvements
Accessibility is an ongoing process. Ilford Movers regularly reviews the website to identify areas where accessibility can be improved, especially as we add new features, service information, or booking options. When we learn about specific issues affecting customers in the Ilford area, we aim to address them as quickly as is reasonably possible.
We may occasionally use third party content or tools that are outside of our full control. In those cases, we work to select options that are as accessible as possible and monitor user feedback to guide any changes.
Contact for Accessibility Requests
Ilford Movers welcomes feedback about the accessibility of our website or any barriers you experience when accessing information about our Ilford moving services. If you encounter accessibility issues, need information in a different format, or require support when using our online forms, you can contact us using the contact form on our website or by writing to our registered office address.
Please include details about the page or service you were trying to use, the type of assistive technology or device you use if applicable, and a description of the problem. This information helps us investigate the issue and work towards a suitable solution. We review all accessibility-related requests and take them seriously as part of our commitment to providing an accessible Ilford Movers service for everyone.
